I would stay with you again. I liked the hotel very much. It is a good location for me when in London.
I was disappointed that the refrigerator in my room was broken and was replaced with a tinier refrigerator that was place in the bottom of the closet. Your staff was excellent. Very helpful and pleasant. You have very good people working for you. I think your lobby could use a freshening up. Some new chairs to make it a more inviting place. I had breakfast twice. It was very good and had lots of choices. The eggs were done perfectly but the other hot food was not very appetizing. The toast was very good.
I wish you well.