Loved our stay in your hotel. We had not been there before. We loved the size of the room which was very generous and comfortable . We also loved the little kitchenette which was handy for making tea.
The room was good: clean, bright and spacious. The sofa will soon need refurbishing.
The 'kitchenette' was frankly a small microwave and a sink.
I think you could improve the coffee arrangements, by providing a tiny bottle of real milk (UHT milk is vile) and perhaps a cafetiere or something similar. The staff (receptionist and chamber maid) were charming.
-by Mr Robert Wright , Stay date : 24 Mar 2025
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31 Mar 2025
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-by Mr Takatoshi Morinaga , Stay date : 29 Mar 2025
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27 Mar 2025
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No
Yes.
To see a show again I would book at the buckingham
-by Mr John Robinson , Stay date : 26 Mar 2025
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18 Mar 2025
Business
I would stay with you again. I liked the hotel very much. It is a good location for me when in London.
I was disappointed that the refrigerator in my room was broken and was replaced with a tinier refrigerator that was place in the bottom of the closet. Your staff was excellent. Very helpful and pleasant. You have very good people working for you. I think your lobby could use a freshening up. Some new chairs to make it a more inviting place. I had breakfast twice. It was very good and had lots of choices. The eggs were done perfectly but the other hot food was not very appetizing. The toast was very good.
I wish you well.
-by Ms Anne Williamson , Stay date : 13 Mar 2025
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16 Mar 2025
Leisure
Excellent location as we wanted to visit the British museum and we had tickets for the west end, so both within walking distance. Staff were friendly and interactive. Room was spacious and what we would expect for the price, only issue we had was the beds were too firm for our liking, and the sofa bed was abit flimsy for our 13 year old. Probably wouldn't stay again but if you like a firm mattress then this would be ideal.
-by Mr Alison Johnson , Stay date : 14 Mar 2025
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10 Mar 2025
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-by Mr Marco De Haan , Stay date : 06 Mar 2025
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09 Mar 2025
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-by Ms Hyemi Kim , Stay date : 08 Mar 2025
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03 Mar 2025
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The only negative remark we would like to make is the fact, that the heating in the bathroom was not working. This made the time spent in the bathroom quite uncomfortable. It should have been checked before the arrival of the guests.
-by Mr Gerald Killmann , Stay date : 01 Mar 2025
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22 Feb 2025
Leisure
Very spacious room , lovely and clean. Reception staff were pleasant . Nice touch was microwave in room