Tv did not work on arrival; gas heaters squeaked so could not be left in at night; bath towels in bad condition (worn/stained); no
follow up from anyone to address complaints no
-by Davidson , Stay date :
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22 Mar 2019
Business
Excellent except for the fire alarm going off all
-by Redwood , Stay date :
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22 Mar 2019
Business
As always I love staying at The Grange Hotels and this was no exception however on my final night the fire alarm went off 3 times which did not make for a good nights sleep. I was told by reception that this was due to another guest smoking and the sensors being very sensitive however the 3 alarms occured at very seperate times which made me doubt the reason. However I look forward to my next stay - hopefully without the same issue.
-by Hancock , Stay date :
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08 Mar 2019
Business
I try and stay here whenever I am in London - not always that easy to get in to as t is very popular!
Staff are very friendly yet professional. Rooms and facilties are very clean and confortable.
-by Hancock , Stay date :
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08 Mar 2019
Business
Excellent price for a good hotel. Above al the room was quiet, o background noise. Everything else was what you would expect. My only bugbear is being asked for lots of contact details. I did not have any food, use the spa or health club and was not there for a meeting.
-by Viner , Stay date :
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24 Feb 2019
Leisure
No breakfast for the price was disappointed.
-by Shaw , Stay date :
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20 Feb 2019
Leisure
Stayed again at The Buckingham for 2 nights but with a gap between.
My suitcase was kindly kept for me between stays and when I arrived for the 2nd night my case had already been taken to my room.
Looking forward to future stays there.
-by Frith , Stay date :
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08 Feb 2019
Leisure
Nice hotel, well furnished, and a well-equipped room. The staff were all lovely, helpful, and friendly. Fantastic location.